For cancellations made with more than 24 hours’ notice:
- You may cancel your Booking online, for any reason, at any time up to 24 hours prior to the start of the Booking Period.
- You can cancel your Booking through our website by selecting “Manage My Bookings” and choosing the relevant options.
- The Greater Toronto Airports Authority will refund your prepaid parking charges, except the non-refundable Booking Fee ($3.00).
For cancellations made with less than 24 hours’ notice:
For a cancellation made less than 24 hours before the start of your Booking Period, please contact Customer Service at 416-776-5157 for a refund. A cancellation fee of $30.00 will apply to Bookings for the Terminal 1 and Terminal 3 Daily Park Garages, $25.00 for Bookings for the Value Park Garage, $65 for Valet Care Bookings, $35 for Park and Ride Promotion Bookings, $20 for Viscount Station Reserved Lot Bookings, $30 for Premium Reserved Bookings and $50 for Express Valet Bookings and $20 for the Value Park Lot. In addition, the Greater Toronto Airports Authority will retain the non-refundable booking fee ($3.00).