• GTAA Noise Management

    *Please note that the Noise Management Office will be closed from Friday, April 19 until Monday, April 22. The Noise Management Office will reopen at 8:00 AM on Tuesday, April 23. Please be advised that this may lead to slower than normal response times for call back requests.*

    Our Noise Management Office monitors noise and noise abatement procedures at Toronto Pearson. In addition to receiving, analyzing, and responding to complaints from the public, the GTAA reviews, recommends and implements changes to our noise policies.

    A Quieter Operations Roadmap: Six Ideas to reduce noise impacts for our neighbours

    Community Consultation

    As Canada’s busiest airport, Toronto Pearson understands its operations and growth have an impact on surrounding communities.

    In June 2015, the Greater Toronto Airports Authority (GTAA) and NAV CANADA began a conversation to explore noise mitigation ideas with communities across the Greater Toronto Area (GTA).

    Feedback provided by you and your neighbours across the GTA helped us better identify noise reduction opportunities in residential areas. These conversations led to the creation of the Toronto Noise Mitigation Initiatives Engagement Plan, commonly known as the Six Ideas.

    Learn more and have your say!

    Noise Management Action Plan - New

    Following a two-year process that included extensive community engagement, the Greater Toronto Airports Authority (GTAA) has created an updated the Noise Management Action Plan titled, Growing Responsibly: The 2018-2022 Noise Management Action Plan.

    The Action Plan outlines ten new commitments related to consultation, environmental responsibility, operational changes, monitoring and reporting aircraft noise, and industry collaboration that the GTAA commits to taking a leadership role in developing concrete action on.

    The full report is now available.

    Noise Management Program Benchmarking and Best Practices Study

    In 2016, the GTAA hired UK aviation consultant Helios to undertake a Noise Management Benchmarking and Best Practices study. The study looked at 11 areas of noise management at 26 comparator airports around the world to identify potential new noise management initiatives that could be adopted at Toronto Pearson.

    The report’s findings will be used to update the 5-Year Noise Management Action Plan, which will be released in early 2018.

    The full report is now available.

    Public Consultation

    At Toronto Pearson we understand that the increasing demand for air travel presents benefits and challenges for our surrounding communities. In recognition of this, over the next six months, the Greater Toronto Airports Authority (GTAA) is reaching out to community members in various ways. Find out more at www.torontopearson.com/conversations.

    Noise Office Advisories

    The Toronto Pearson Noise Management Office periodically publishes advisories and notices for resident awareness of airfield construction, airport activities, and engagement opportunities that could have an impact on normal airport traffic operations and aircraft noise impacts on the community. Learn more here.


    New WebTrak is an online tool that provides near-real time and historical flight data so community members can investigate aircraft operations from any computer with internet access. WebTrak makes it easy for our neighbours and others to see what’s overhead and convenient to submit a noise complaint. It’s also available 24/7.

    The GTAA Enforcement Office

    The Enforcement Office takes preventive actions and recommends assessment of penalties for potential noise violations. Although noise management at the airport is the responsibility of the GTAA, enforcement of penalties is the job of Civil Aviation at Transport Canada.